Results-driven shift leader with a proven track record in supervising operations, maintaining food safety standards, and training staff. Committed to fostering effective communication and enhancing team performance.
Overview
8
8
years of professional experience
Work History
Shift Leader
Panda Express
Redmond
06.2019 - Current
Supervised daily operations, maintaining high food safety standards to enhance customer safety and satisfaction.
Trained new team members on service and cooking procedures, ensuring consistent service quality and adherence to standards.
Facilitated effective communication between kitchen and front staff.
Verified accurate cash drawer amounts during opening and closing shifts.
Counted cash registers accurately during shifts.
Delegated work to staff, setting priorities and goals.
Restaurant Waiter
Racha Thai Noodle Cuisine
Redmond
08.2018 - Current
Delivered exceptional customer service in fast-paced restaurant environment.
Accurately took food and drink orders from guests, ensuring timely service.
Delivered meals and beverages to tables courteously, enhancing guest dining experience.
Anticipated guest needs, responding promptly regardless of busy periods.
Communicated special requests and dietary restrictions to kitchen staff, ensuring customer satisfaction.
Maintained cleanliness of dining area while adhering to sanitation standards.
Maintained cleanliness of dining area throughout shifts. during shifts; wiped down tables after each seating.
Processed payments accurately using restaurant POS system.