Prapti KC
San Leandro,CA
Summary
Proven Sales Associate with a track record of excellence in customer service and sales expertise, notably achieving a $9,000 sale in one shift at Coach Outlet. Skilled in POS system operation and relationship building, excel in fast-paced environments, and consistently meeting and exceeding sales goals. The main approach combines goal orientation with effective teamwork, driving significant customer loyalty and retention.
Overview
4
4
years of professional experience
Work History
Sales Associate
Coach Outlet
07.2024 - Current
- Organizing racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handling cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Building relationships with customers to encourage repeat business.
- Managing returns, exchanges and refunds in accordance with store policy.
- Maintaining an up-to-date knowledge of merchandises and services provided by the store to better assist the customer with their requirements.
- Completed the sale of 9,000 dollars during my shift within the first couple of weeks.
Sales Associate
Solaris
09.2024 - 01.2025
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
Cashier
Ramen 101
11.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Keep track of inventory and necessary orders to ensure a seamless work environment.
- Enforces the safety and sanitation set by the WHO during the pandemic.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Sandwich Artist
Subway
07.2021 - 09.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Quickly memorize the changes in the menu or POS on a month to month basis.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Calculate the flow of people and adjust the amount of ingredients in order to avoid food waste.
- Ensure the freshness of the product being served to the customer and properly disposing of the product that did not pass the inspection.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash handling accuracy
- Sales expertise
- POS system operation
- Upselling
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Chinese (Mandarin)
Elementary
Timeline
Sales Associate
Solaris
09.2024 - 01.2025
Sales Associate
Coach Outlet
07.2024 - Current
Cashier
Ramen 101
11.2022 - 02.2023
Sandwich Artist
Subway
07.2021 - 09.2022
High School Diploma -
Arroyo High School
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