Prashanthi Tatineni
Rochelle Park
Summary
Proven expertise in customer service and administrative skills, demonstrated through dynamic roles at Emirates Airlines and Best Western Hotel. Excelled in enhancing guest satisfaction and maintaining a safe, professional environment. Skilled in verbal communication and front office management, adept at problem-solving and team collaboration, ensuring operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Best Western Hotel
05.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Flight Attendant
Emirates Airlines
09.2013 - 06.2020
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Flight Attendant
Indigo Airlines
03.2012 - 06.2013
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
Bachelor of Arts - Journalism And Mass Communication
Sikkim Manipal University
Dubai, UAE06-2019
Skills
- Customer service
- Data entry
- Team collaboration
- Problem-solving skills
- Administrative skills
- Verbal and written communication
- Front office management
- Guest relations
Accomplishments
Licensed Real Estate Agent 2024
Certification
- aPHR [HRCI] March 2023
Languages
Hindi
Native or Bilingual
English
Full Professional
Timeline
Front Desk Receptionist
Best Western Hotel
05.2021 - 05.2022
Flight Attendant
Emirates Airlines
09.2013 - 06.2020
Flight Attendant
Indigo Airlines
03.2012 - 06.2013
- aPHR [HRCI] March 2023
Bachelor of Arts - Journalism And Mass Communication
Sikkim Manipal University
Similar Profiles
Tyler SouthwickTyler Southwick
Front Desk Clerk at Best Western HotelFront Desk Clerk at Best Western Hotel
Jaqueline CovarrubiasJaqueline Covarrubias
Front Desk Receptionist at Best Western HotelFront Desk Receptionist at Best Western Hotel
Katrea ArthurKatrea Arthur
Front Desk Supervisor at Best Western HotelFront Desk Supervisor at Best Western Hotel