Precious Crawford
Ponte Vedra Beach,USA
Summary
Motivated professional with a strong work ethic and adaptability. Demonstrated success in excelling within diverse work environments and quickly mastering new skills. Open to opportunities in customer service, and other career fields.
Overview
3
3
years of professional experience
Work History
Client Service Representative
VCA Ponte Vedra Animal Hospital
Ponte Vedra, FL
11.2023 - Current
- Managed 30 to 50 inbound and outbound calls daily to clients, pharmacies, and veterinary clinics.
- Assisted clients with scheduling appointments and managing pet healthcare needs.
- De-escalated challenging situations involving clients.
- Processed medication orders through online pharmacies.
- Offered emotional support and resources to clients, obtaining positive feedback
Book Seller
Books-A-Million
Ponte Vedra, FL
02.2023 - 04.2024
- Sold and stocked inventory of books, magazines, and collectibles.
- Assisted customers in locating items both online and in-store.
- Recommended books based on customer preferences to enhance satisfaction.
- Processed online orders for customers efficiently.
Logistics Associate-Contract Position
Mayo Clinic
Jacksonville, FL
09.2023 - 03.2024
- Organized 14,000 boxes of patient records to designated locations.
- Collaborated with research team to enhance operational workflows.
- Coordinated with departments to ensure accurate receiving and distribution of products.
Ulta Sales Associate/Lead Cashier
Ulta Beauty
Ponte Vedra, FL
08.2022 - 09.2023
- Enhanced customer care experience through personalized service tailored to guest needs.
- Ensured efficiency of guest transactions and adherence to cash-wrap excellence standards.
- Drove sales by showcasing product benefits, resulting in exceptional guest experiences.
- Achieved quotas for credit card and rewards program sign-ups.
Education
High School Diploma -
Lithia Springs High School
Lithia Springs, GA05-2016
Skills
- Interpersonal and communication skills
- Problem solving
- Attention to detail
- Sales techniques
- Positive attitude
- Product recommendations
Timeline
Client Service Representative
VCA Ponte Vedra Animal Hospital
11.2023 - Current
Logistics Associate-Contract Position
Mayo Clinic
09.2023 - 03.2024
Book Seller
Books-A-Million
02.2023 - 04.2024
Ulta Sales Associate/Lead Cashier
Ulta Beauty
08.2022 - 09.2023
High School Diploma -
Lithia Springs High School