Precious-Leiann Ruiz
Wailuku,HI
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
6
6
years of professional experience
Work History
Receptionist
Maui Bookkeeping Consultants
Kahului, HI
03.2025 - Current
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives
- Assisted with administrative tasks such as filing, data entry, and document preparation
- Created customized reports using accounting software to track expenses, revenue, and profitability on a regular basis
IT Support Specialist
Amazon Data Services, Inc.
Wailuku, HI
01.2020 - 06.2025
- Provided technical support to end users, troubleshooting hardware and software issues
- Assisted in the development of IT policies, procedures, and documentation
- Responded to emergency situations such as network outages or system failures with urgency and efficiency
- Resolved complex technical issues escalated by junior team members or other departments
Education
Cyber Security (College) - Cyber Security
Arizona State University
Tempe05.2024
Cyber Security (College) - Cyber Security
Grand Canyon University
05.2022
Skills
- Microsoft Office
- Communication skills
- Cash handling
- Appointment scheduling
- Organization skills
- Time management
- Data entry
- Telephone skills
Languages
English
Full Professional
Timeline
Receptionist
Maui Bookkeeping Consultants
03.2025 - Current
IT Support Specialist
Amazon Data Services, Inc.
01.2020 - 06.2025
Cyber Security (College) - Cyber Security
Grand Canyon University
Cyber Security (College) - Cyber Security
Arizona State University