Summary
Overview
Work History
Education
Skills
Timeline
Generic

Precious Osei Bonsu

Irvington,NJ

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Costumer Service Manager

Osix company limited
, Ghana
10.2024 - 11.2024
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.

Nursing Assistant

Seventh Day Adventist Hospital
, Ghana
01.2021 - 08.2024
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Collected specimens for laboratory testing such as urine samples and blood draws.

Voluntary Assistant

Family Business
, Ghana
04.2023 - 08.2023

Education

Bachelor of Science - Nursing

Garden City University College
Ghana
09-2024

High School Diploma -

St Monica’s Senior High School
Ghana
07-2020

Skills

  • Complaint resolution
  • Metric tracking
  • Staffing coordination
  • Training and mentoring

Timeline

Costumer Service Manager

Osix company limited
10.2024 - 11.2024

Voluntary Assistant

Family Business
04.2023 - 08.2023

Nursing Assistant

Seventh Day Adventist Hospital
01.2021 - 08.2024

Bachelor of Science - Nursing

Garden City University College

High School Diploma -

St Monica’s Senior High School
Precious Osei Bonsu