Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Precious Simeon

Orange Park,FL

Summary

Dynamic leader with proven expertise in team leadership and complex problem-solving, honed at McDonald's. Excelled in enhancing customer satisfaction and employee performance through effective training and conflict resolution. Skilled in CRM and kinesiology, driving significant improvements in business performance and team agility. Achievements include developing comprehensive training programs and fostering a culture of continuous learning and collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

McDonalds
01.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Crew Trainer

McDonald's
06.2021 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Education

Associate of Arts - Pre Physical Therapy

Saint John's River State College
Orange Park
05.2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Sales Techniques
  • Athletic Training
  • Rehabilitation
  • Strength training
  • Sport-Specific Training
  • Kinesiology Expertise

Accomplishments

Graduated with honors

Graduated from high school with my AA degree, while maintaining a 3.7 GPA

Certification

CTE certification

Microsoft certified in PowerPoint, Outlook, and Word.

Timeline

Manager

McDonalds
01.2023 - Current

Crew Trainer

McDonald's
06.2021 - Current

Associate of Arts - Pre Physical Therapy

Saint John's River State College

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Precious Simeon