Presleigh Emerson

• Followed health safety guidelines when preparing and serving food products.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

• I made sure our guest felt welcomed and valued by giving them my full attention and making them feel at home.

• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Informed customers of daily specials and signature menu items.
• Greeted guests and provided menus.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Explained menu items, describing ingredients and cooking methods upon request.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Stayed informed about daily specials, new menu items, promotions.
• Delivered food orders promptly and courteously.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Took orders from customers accurately and in a timely manner.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

• Greeted and seated guests in a welcoming manner.
• Managed reservation system to optimize seating efficiency.
• Coordinated with kitchen staff to ensure timely service.

• Followed health safety guidelines when preparing and serving food products.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Explained menu items, describing ingredients and cooking methods upon request.
• Stayed informed about daily specials, new menu items, promotions.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Informed customers of daily specials and signature menu items.
• Greeted guests and provided menus.
• Delivered food orders promptly and courteously.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Upheld high standards of sanitation in accordance with health department regulations.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Provided excellent customer service to ensure satisfaction.
• Took orders from customers accurately and in a timely manner.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

• Followed health safety guidelines when preparing and serving food products.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Upheld high standards of sanitation in accordance with health department regulations.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Explained menu items, describing ingredients and cooking methods upon request.
• Greeted guests and provided menus.
• Delivered food orders promptly and courteously.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Prepared checks, itemizing total meal costs and taxes.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Took orders from customers accurately and in a timely manner.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Cleaned tables and chairs to prepare dining area for next customers.
• Addressed complaints to kitchen staff and served replacement items.
• Checked food before serving it to customers.
• Provided exceptional service to high volume of daily customers.
• Presented menus and answered questions regarding items.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Greeted customers, answered questions and recommended specials to increase profits.

• Helped service staff handle demand by distributing food and beverages.
• Resolved conflicts between customers when necessary.
• Resolved customer service and food-related issues to maintain guest satisfaction.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Greeted guests upon arrival and provided them with menus.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Managed guest expectations by relaying information regarding hours, wait times and specials.
• Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Supervised activities of dining room staff to maintain service levels and support guest needs.
• Communicated with servers about new tables, changes in food availability and customer comments.
• Helped restaurant staff set up small and large events to coordinate smooth execution.
• Notified server after seating parties in section to facilitate prompt service.
• Took reservations over phone and in person.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Directed patrons to lounges and waiting areas.
• Assisted other departments when needed such as bussing tables or delivering food orders.

• Helped service staff handle demand by distributing food and beverages.
• Resolved conflicts between customers when necessary.
• Resolved customer service and food-related issues to maintain guest satisfaction.
• Accommodated guests with children and special needs to promote comfortable dining experience.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Greeted guests upon arrival and provided them with menus.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Managed guest expectations by relaying information regarding hours, wait times and specials.
• Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Processed payments from customers using a POS system.
• Supervised activities of dining room staff to maintain service levels and support guest needs.
• Served as point-of-contact for resolving guest complaints or special requests.
• Contributed to team efforts by accomplishing related tasks as needed.
• Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
• Provided excellent customer service by anticipating customer needs.
• Took reservations over phone and in person.
• Greeted guests and gathered information to seat groups or place on waitlist.