Presleigh Emerson
Fort Worth,TX
Summary
Proven hospitality expert with a track record of enhancing guest experiences at BoomerJacks Bar and Grill through exceptional customer service and hospitality service expertise. Skilled in multitasking and POS system management, I significantly improved service efficiency. My strong work ethic and guest engagement abilities ensure memorable dining experiences, demonstrating both hard and soft skills without relying on numerical data.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
BoomerJacks Bar and Grill
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Chill Bar
01.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Del Frisco's Restaurant Group Inc.
10.2023 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Hostess
Chill Bar
06.2022 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
Union Bear
05.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Diploma -
Trinity Highschool
Euless, TX05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Customer service
- Service prioritization
- Sales expertise
Certification
• Food handlers
• TABC
Timeline
Server
BoomerJacks Bar and Grill
08.2024 - Current
Server
Chill Bar
01.2024 - 08.2024
Hostess
Del Frisco's Restaurant Group Inc.
10.2023 - 05.2024
Hostess
Union Bear
05.2023 - 09.2023
Hostess
Chill Bar
06.2022 - 01.2024
Diploma -
Trinity Highschool
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