Presley Day
Omaha,NE
Summary
Proven track record in enhancing customer experiences and streamlining appointment processes at Strikezone Omaha. Skilled in customer service and time management, I boosted office efficiency and fostered positive environments. My approach combines strong administrative skills with effective team collaboration, significantly improving operational flow and client satisfaction.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Strikezone Omaha
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Child Caretaker
Pop's Place
02.2021 - 05.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety by maintaining a clean, hazard-free environment and closely supervising all activities.
- Encouraged creative expression through arts and crafts activities, nurturing each child''s artistic talents.
- Developed strong relationships with parents to better understand each child''s unique needs and preferences.
- Improved children''s cognitive development with age-appropriate educational games and learning tools.
- Managed daily routines for multiple children at once, effectively juggling various tasks while maintaining a calm demeanor.
- Established trust with families by demonstrating reliability, punctuality, and genuine care for their children.
- Handled conflict resolution among children using effective problem-solving strategies that promoted empathy and understanding.
Store Opener
Selfie WRLD Omaha
06.2021 - 12.2021
- Created a welcoming atmosphere by maintaining store cleanliness, organization, and inviting visual displays.
- Collaborated with management to develop and execute successful grand opening events, drawing large crowds and generating positive publicity.
- Increased store sales by implementing effective merchandising strategies and visual displays.
- Implemented efficient scheduling practices to optimize staff coverage during peak hours while minimizing labor costs.
Education
Bachelor of Science - Psychology
University of Nebraska At Omaha
Omaha, NE05.2027
High School Diploma -
Plattsmouth High School
Plattsmouth, NE05.2023
Skills
Customer Service
Time Management
Listening Skills
Telephone Etiquette
Problem-solving skills
Team Collaboration
Appointment Scheduling
Verbal and written communication
Administrative Skills
Hospitality services
Sensitive information handling
Work Prioritization
Timeline
Front Desk Receptionist
Strikezone Omaha
01.2024 - Current
Store Opener
Selfie WRLD Omaha
06.2021 - 12.2021
Child Caretaker
Pop's Place
02.2021 - 05.2023
Bachelor of Science - Psychology
University of Nebraska At Omaha
High School Diploma -
Plattsmouth High School
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