Presley Villalba
Ladera Ranch,CA
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
The House Salon
Mission Viejo, CA
06.2024 - 05.2025
- Processed payments from customers using a variety of payment methods.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Greeted customers warmly and made them feel welcome.
- Took customer orders and served beverages.
Customer Service Sales Representative
Sun Diego Boardshops
San Clemente, CA
06.2022 - 11.2022
- Executed cashier duties by processing payments, ringing up sales, and issuing receipts.
- Greeted customers upon store entry and provided necessary assistance.
- Maintained organized shelves by stocking merchandise per company standards.
- Operated point-of-sale systems accurately to ensure smooth payment transactions.
Education
High School Diploma -
San Juan Hills High School
San Juan Capistrano, CA06-2023
Some College (No Degree) - Pre Med Biology And Pschology
University of Mississippi
Oxford, MSSkills
- Point-of-sale operation
- Customer engagement
- Cash handling
- Team collaboration
- Telephone etiquette
Affiliations
Alpha Phi Sorority
Accomplishments
- Academic Dean's list
References
References available upon request.
Timeline
Front Desk Receptionist
The House Salon
06.2024 - 05.2025
Customer Service Sales Representative
Sun Diego Boardshops
06.2022 - 11.2022
High School Diploma -
San Juan Hills High School
Some College (No Degree) - Pre Med Biology And Pschology
University of Mississippi
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