- Tech enthusiast, passionate about exploring the latest advancements and innovations
- 3D Printing
- I like working with my hands and fixing things
- I like riding my motorcycle
- Participating in fundraising events to support local charities, schools, or community projects
- Setting up and managing my Homelab
Preston Ballard
Marlow
Summary
Experienced Information Systems Technician specializing in network configuration, system diagnostics, and cybersecurity management. Proven ability to enhance operational efficiency and lead technician teams to success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Serving in the Navy as an IT professional, has overcome multiple complex challenges. Thrives in high-stakes environments and under pressure.
Overview
5
5
years of professional experience
Work History
Information Systems Technician
United States Navy, USN
Norfolk, VA/ Kittery, ME
08.2021 - Current
- Installed and configured hardware and software systems to ensure operational readiness.
- Diagnosed and resolved technical issues to maintain system performance and reliability.
- Managed inventory of IT equipment, ensuring proper tracking and availability of resources.
- Conducted routine maintenance on network systems to enhance security and efficiency.
- Managed daily operations of a five-member technician team, focusing on the security and performance of critical network systems for a $4.3 billion platform.
- Managed comprehensive cybersecurity operations and system administration, facilitating effective crypto key management and maintenance logistics.
- Trained junior technicians on troubleshooting procedures and system updates effectively.
- Led initiatives for system upgrades, resulting in enhanced functionality and user satisfaction.
- Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology utilization.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Deployed twice to the EUCOM area of operation on a US Navy submarine in support of Nation tasking as the leading network administrator. Upon arriving home due to the work of my team we received multiple awards for our successful operations.
Education
Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT03-2027
Skills
- Network configuration
- System diagnostics
- Troubleshooting skills
- Network troubleshooting
- Incident management
- Active directory
- Clear communication
- Collaboration and teamwork
- Continuous improvements
Interests
Navy and Marine Corps Accommodation Medal
I received my award due to my continued and tireless effort in maintaining the USS New Medico's network over a 6 month deployment this included diaster recovery and quick mission critical problem solving.
Timeline
Information Systems Technician
United States Navy, USN
08.2021 - Current
Cybersecurity And Information Assurance
Western Governors University