Preston Glover
Atlanta,GA
Summary
Experienced professional with a diverse background in various industries. Demonstrated flexibility and adaptability in quickly learning new skills and systems. Successfully managed people and company finances as a night auditor. Eager to continue expanding knowledge of different industries in future positions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Amazon
08.2024 - Current
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Led training initiatives, enhancing employee skills and confidence.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Cultivated cohesive team environment by providing clear direction and support.
Night Auditor
Sandestin Golf and Beach Resort
12.2023 - 08.2024
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Front Desk Agent
Sandestin Golf and Beach Resort
03.2023 - 12.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Package Handler
UPS
01.2023 - 03.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Crew Member
McDonald's
08.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Outside Sales Representative
Spectrum
05.2022 - 08.2022
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Front Desk Agent
Club Med
12.2021 - 05.2022
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Account Manager
ABC Consultants Group
07.2021 - 09.2021
- Enhanced service offerings with regular feedback sessions to identify areas for improvement.
- Increased client satisfaction by cultivating strong relationships and understanding client needs.
- Analyzed market trends to inform strategic recommendations for clients.
- Facilitated contract negotiations, securing favorable terms for both clients and company.
Summer Business Development Intern
NeuroTechX
05.2021 - 07.2021
- Participated in brainstorming sessions to generate ideas, improving business processes.
- Drafted reports summarizing findings from market research and competitor analysis.
- Engaged with cross-functional teams to facilitate communication and project progress.
- Coordinated logistics for meetings and events, ensuring smooth execution and setup.
Package Handler
Amazon
09.2020 - 04.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Restaurant Team Member
Chick-fil-A
05.2015 - 09.2020
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
MBA - General Business
Georgia State University
Atlanta, GA12-2027
Bachelor of Arts - Economics
University of Georgia
05.2021
Bachelor of Arts - French
University of Georgia
05.2021
Skills
- Microsoft Office (Word and Excel)
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff supervision
- Customer relations
Accomplishments
- Received outstanding score ratings from guest surveys due to professionalism, exceptional service, and quick response times.
Awardsqualifications
Eagle Scout, Scouts BSA, 09/01/15
Certification
Eagle Scout
Employee of the Month- Sandestin
Eagle Scout
Completed many merit badges and requirements
Learned outdoor skills
Coordinated a Service Project
Languages
French
Full Professional
Timeline
Assistant Manager
Amazon
08.2024 - Current
Night Auditor
Sandestin Golf and Beach Resort
12.2023 - 08.2024
Front Desk Agent
Sandestin Golf and Beach Resort
03.2023 - 12.2023
Package Handler
UPS
01.2023 - 03.2023
Crew Member
McDonald's
08.2022 - 12.2022
Outside Sales Representative
Spectrum
05.2022 - 08.2022
Front Desk Agent
Club Med
12.2021 - 05.2022
Account Manager
ABC Consultants Group
07.2021 - 09.2021
Summer Business Development Intern
NeuroTechX
05.2021 - 07.2021
Package Handler
Amazon
09.2020 - 04.2021
Restaurant Team Member
Chick-fil-A
05.2015 - 09.2020
Bachelor of Arts - Economics
University of Georgia
Bachelor of Arts - French
University of Georgia
MBA - General Business
Georgia State University
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