Preston Jackson
Government Street Grocery
Vancleave,MS
3
years of professional experience
Driven and disciplined college student at Louisiana State University with a proven track record of academic excellence, athletic achievement, and workplace success. Graduated at the top of my class, developed strong leadership and teamwork skills through competitive football, and consistently exceeded expectations in professional environments. Recognized for reliability, work ethic, adaptability, and a results-oriented mindset.
Work History
Server \ Bartender
5 Months- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, contributing to overall ambiance and hygiene standards.
- Assisted in training new servers on menu knowledge and service protocols for improved team efficiency.
- Managed cash transactions effectively, ensuring accuracy in billing and payment processing.
- Responded promptly to customer inquiries and concerns, resolving issues to enhance dining experience.
- Implemented suggestions for menu improvements based on customer feedback, driving repeat business opportunities.
- Monitored inventory levels of supplies, assisting in ordering processes to maintain optimal stock availability.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Busser / Bar Back
7 Months- Ensured cleanliness and organization of dining areas for optimal guest experience.
- Assisted servers by delivering food and beverages promptly to enhance service efficiency.
- Supported team in maintaining inventory levels, including restocking supplies as needed.
- Collaborated with staff to execute timely table turnovers during peak hours for increased seating capacity.
- Monitored dining area for guest needs, addressing concerns swiftly to maintain satisfaction.
- Implemented effective cleaning protocols to uphold hygiene standards throughout restaurant operations.
Food/Service Champion
1 Year 1 Month- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Wash dishes, glassware, and silverware after meals.
- Collect and return dirty dishes to the kitchen for washing.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Clean and organize eating, service, and kitchen areas.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Balance receipts and payments in cash registers.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Communicate with customers regarding orders, comments, and complaints.
Dishwashers
4 Months- Transfer supplies or equipment between storage and work areas, by hand or using hand trucks.
- Receive and store supplies.
- Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
- Clean garbage cans with water or steam.
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
- Sweep or scrub floors.
- Sort and remove trash, placing it in designated pickup areas.
- Place clean dishes, utensils, or cooking equipment in storage areas.
- Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
Education
High School - Colleges Preparatory Classes
GPA: 3.9 GPA
Skills
Delivered precise cash register operations
resulting in increased transaction speed.
Streamlined food preparation processes
leading to improved kitchen efficiency.
Enhanced team communication
contributing to a cohesive work environment.
Optimized frying techniques
achieving high-quality food standards.
Leveraged numeracy skills to maintain accurate financial transactions.
Secured OSHA certification
reinforcing commitment to a safe work environment.
Elevated guest satisfaction through effective host-guest engagement.
Assisted guests by engaging them in enjoyable conversations.
Facilitated entertainment for guests through interactive dialogue.
Timeline
Server \ Bartender
Government Street Grocery
05.2026 - CurrentRead More
Busser / Bar Back
Outback Steakhouse
01.2025 - 08.2025Read More
Food/Service Champion
Taco Bell
11.2023 - 12.2024Read More
Dishwashers
Newks
04.2023 - 08.2023Read More
Saint Martin High School
High School from Colleges Preparatory Classes
Read More