Preston Lorenz
Chaska,Minnesota
Summary
Proven Sales Consultant at Men's Wearhouse, adept in CRM and customer relationship management, significantly enhancing client satisfaction and loyalty. Mastered product and service knowledge, leading to strategic upselling and a notable increase in sales achievements. Excels in time management, ensuring efficient and impactful customer interactions.
Overview
1
1
year of professional experience
Work History
Sales Consultant
Men's Wearhouse
05.2023 - 08.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant
Men's Wearhouse
02.2022 - 05.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Responded to telephone and in-person requests for information.
- Managed efficient cash register operations.
- Followed up with existing customers to provide additional support and address concerns.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Education
Bachelor of Arts - Kinesiology
St. Olaf College
Northfield, MN05.2027
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
Men's Wearhouse
05.2023 - 08.2023
Sales Consultant
Men's Wearhouse
02.2022 - 05.2023
Bachelor of Arts - Kinesiology
St. Olaf College
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