Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Automotive Service Manager
Meineke Car Care Center
03.2023 - 02.2024
Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
Maintained accurate records of all repairs performed, ensuring proper documentation for warranty claims and future reference for clients.
Maximized revenue generation by upselling additional services to customers based on vehicle needs and manufacturer recommendations.
Served as a liaison between customers and insurance companies when necessary to facilitate claim processing related to collision damage or other covered repair issues.
Store Manager
Peerless Tires 4 Less
12.2022 - 03.2023
Took over higher volume store with the same company.
Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
Store Manager
Peerless Tires 4 Less
04.2019 - 12.2022
Managed day to day operations of tire store including tire sales and employee time management
Duties involving store promotion for new customer/business accounts overall success of store.
Maintained high-quality service standards by addressing customer concerns promptly and professionally.
Line Cook/Prep Cook
Rasta Pasta
06.2014 - 04.2019
Setting up workstations with all needed ingredients and cooking equipment
Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.) Cooking food in various utensils or grillers.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Laborer
Self-employed
08.2012 - 06.2014
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Machinist
Micro Metals, Inc.
06.2010 - 08.2012
Inspected completed parts to verify compliance with specifications and quality standards.
Utilized micrometers and calipers to measure and verify precise tolerances.
Operated drill presses, lathes and milling machines to produce required parts.
Manually set up machinery, lathes, and grinders.
Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
Demonstrated flexibility in working with various materials, including metals, plastics, and composites, to produce high-quality machined components.
Education
Mesa Ridge Highschool
Skills
Service writing
Customer Satisfaction
Automotive diagnostics
Parts Ordering
Certification
Forklift Certified, 01/01/12, 01/01/15
Additional Information
Manager with 5 years of experience running tire store.
I am a hard-working individual who's good at following instructions, staying focused, working quickly and safely.