Dynamic Pharmacy Technician with proven expertise at Publix, optimized workflow and enhanced patient care. Skilled in pharmaceutical calculations and team collaboration, effectively educated patients on medication use while maintaining strict confidentiality. Recognized for improving inventory management and training staff, ensured compliance and quality service delivery in a fast-paced environment. Also, Managed Customer complaints and strived for an acceptable solution to satisfy the customer and earn that customers business. Demonstrated strong commitment and dedication by consistently volunteering for additional hours, including arriving early, staying late, and working on days off to ensure team objectives were met.