Retail Professional experienced in customer service and store operations. Delivered exceptional shopping experiences through effective problem-solving and inventory management. Focused on enhancing team performance and operational efficiency.
Work History
Lead Sales Associate
7 Months
Ace Hardware | 03.2026 - Current
Restocked merchandise and maintained an organized, shoppable sales floor displays.
Assisted customers with product selection, store navigation, and knowledgeable service.
Resolved customer concerns promptly while maintaining professional service standards.
Deliver products to customers.
Clean & Seal
2 Years 10 Months
Pebble Stone | 12.2020 - 10.2023
Operated delivery vehicle safely.
Maintenance of customer Driveway, walkway, pool and back patio area.
work with epoxy and pebble stones
Clear the area: Remove all furniture, leaves, and debris from the surface.
Pre-treat stains: Apply a specialized cleaner or detergent to break down grease, oil, and dirt.
Wash safely: Use a pressure washer or surface cleaner with controlled pressure. Avoid excessively high PSI that can scar or gouge concrete, wood, and pavers.
Dry completely: Allow the surface to dry completely for at least 24 to 48 hours (depending on weather and humidity) before moving to the sealing phase.
Choose the right sealer: Match your sealer to your material—options range from topical sealers for indoor tile to penetrating breathers for outdoor stone and pavers.
Apply evenly: Use a roller, sprayer, or brush to apply a thin, even coat of sealer.
Curing time: Keep foot or vehicle traffic off the surface according to the product's recommended cure time (usually 24 to 72 hours).
Merchandiser
5 Years
HPM Building Suppl | 12.2015 - 12.2020
Restocked merchandise to maintain shelf availability and organized inventory for easy customer access.
Trained new merchandisers on display setup, stocking procedures, and safety practices.
Answered customer questions regarding store merchandise, department information, and pricing.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.