PRETORIA JOSEPH
2707 POINTE NORTH BLVD ALBANY,GA
Summary
Dedicated pharmacy technician with strong skills in customer service, medication dispensing, and workflow optimization. Committed to enhancing patient care through accurate prescription management and adherence to confidentiality standards. Also i am a organized individual who exemplifies professionalism, and an ability to mange multiple projects and task at any giving moment, while maintaining a positive company image.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Pharmacy Technician
Walgreens
Moultrie, GA
06.2025 - 01.2026
- Assisted pharmacists in preparing and dispensing medication accurately.
- Maintained inventory levels by monitoring stock and placing orders as needed.
- Provided exceptional customer service by answering inquiries regarding medications and health products.
- Utilized pharmacy management software to process prescriptions efficiently.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Pharmacy Technician
Walgreen's Pharmacy
EAST ALBANY
04.2025 - 06.2025
- Ensured compliance with safety and regulatory standards in medication handling.
- Collaborated with team members to enhance workflow and improve service delivery.
- Educated customers on proper medication usage and potential side effects.
- Supported training initiatives for new pharmacy staff, fostering a collaborative environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Pharmacy Technician
Walgreen's Pharmacy
Americus, GA
09.2024 - 06.2025
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Pharmacy Technician
Walgreen's Pharmacy
Boynton Beach, FL
08.2022 - 07.2024
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
LED MED TECH
Brookdale Assisted Living
Boynton Beach, FL
08.2020 - 04.2023
- Administered medications and monitored vital signs for residents.
- Assisted in the development of individualized care plans for residents.
- Conducted routine laboratory tests to support patient care decisions.
- Collaborated with nursing staff to ensure compliance with health regulations.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Medical Assistant
DR RENA AMRO
FOREST HILL FL
02.2018 - 04.2020
- Assisted in patient intake and maintained accurate medical records.
- Scheduled appointments and coordinated patient flow to enhance efficiency.
- Performed routine clinical tasks, including vital sign measurement and lab specimen collection.
- Educated patients on treatment plans and medication instructions for better compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
Life Skills
Delray Beach, FL06-2008
Skills
- Problem-solving skills
- Confidentiality and HIPAA
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Team collaboration
- Workflow optimization
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Data entry
Certification
- Registered pharmacy technician
- CMA - Certified Medical Assistant
- CMA - Certified Medication Aide
Timeline
Pharmacy Technician
Walgreens
06.2025 - 01.2026
Pharmacy Technician
Walgreen's Pharmacy
04.2025 - 06.2025
Pharmacy Technician
Walgreen's Pharmacy
09.2024 - 06.2025
Pharmacy Technician
Walgreen's Pharmacy
08.2022 - 07.2024
LED MED TECH
Brookdale Assisted Living
08.2020 - 04.2023
Medical Assistant
DR RENA AMRO
02.2018 - 04.2020
Pharmacy Technician
Walgreen's Pharmacy
High School Diploma -
Life Skills