PRINCESS LUNA

• Provide comprehensive clinical support to healthcare providers in a fast-paced outpatient clinic serving diverse patient populations.
• Perform patient intake including documenting chief complaints, updating medical histories, verifying medications, and recording vital signs such as blood pressure, pulse, temperature, respirations, oxygen saturation, height, and weight.
• Assist physicians and nurse practitioners during examinations and minor procedures while ensuring patient comfort and maintaining sterile technique.
• Administer injections including intramuscular, subcutaneous, ventrogluteal, and intradermal medications according to physician orders.
• Perform venipuncture using ETS, butterfly, and syringe methods for laboratory specimen collection while ensuring proper labeling and handling.
• Conduct diagnostic testing including 12-lead EKGs, urinalysis, pregnancy tests, rapid strep tests, influenza testing, COVID-19 testing, and drug screenings.
• Prepare exam rooms by sanitizing equipment, stocking supplies, and setting up sterile instruments including Pap smear trays and wound care materials.
• Assist with point-of-care testing and patient monitoring using equipment such as glucometers, peak flow meters, and nebulizers.
• Perform basic wound care including cleaning wounds, dressing changes, and preparing supplies for minor procedures.
• Educate patients on medications, procedures, and follow-up care under provider supervision.
• Maintain accurate patient documentation in electronic medical record systems to ensure continuity of care.
• Communicate effectively with providers, nurses, and administrative staff to maintain efficient patient flow and high-quality care.

• Delivered excellent customer service in a fast-paced environment.
• Managed multiple responsibilities efficiently while maintaining accuracy and professionalism.
• Addressed customer concerns and resolved issues using strong communication and problem-solving skills.
• Maintained organization and time management during high-volume service periods.

• Organized files, spreadsheets, and administrative documentation.
• Assisted staff with daily office operations and organizational tasks.
• Supported workplace safety procedures and administrative workflow.

Assisted healthcare staff with patient support tasks and clinical observation.
• Obtained vital signs for approximately 20 patients daily.
• Helped prepare patient rooms by changing bed linens and organizing supplies.
• Delivered meals and checked on patient needs to support comfort and care.