Princeton Mahan
Vallejo,CA
Summary
Proven track record in enhancing customer satisfaction and retention, notably at Redbull Distribution, by leveraging strong communication skills and maintenance abilities. Achieved consistent sales growth through strategic market analysis and relationship building. Excelled in workplace safety and efficiency, demonstrating a commitment to results through meticulous attention to detail and teamwork.
Overview
18
18
years of professional experience
Work History
Account Sales Manager
Redbull Distribution
05.2018 - Current
- Boosted client retention rate by providing exceptional customer service and addressing concerns promptly.
- Consistently maintained accurate records of all communications, deals, and client information using CRM software systems for easy retrieval when needed.
- Managed a diverse portfolio of accounts across various industries, demonstrating adaptability and versatility in sales approach.
- Increased account sales by developing and maintaining strong relationships with key clients.
- Improved communication within the sales department by implementing regular meetings focused on reviewing goals progress and sharing best practices.
- Identified new business opportunities by conducting market research and competitor analysis.
- Exceeded sales targets consistently through careful planning and diligent follow-up with prospective customers.
- Analyzed sales data to uncover trends, adjusting strategies accordingly to maximize revenue potential.
Delivery Driver
Redbull Distribution
05.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Forklift Operator
Costco
01.2018 - 06.2018
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Tire Technician
Costco
07.2017 - 01.2018
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Maximized vehicle performance with expert alignment adjustments based on precise measurements and calculations.
Sanitation Technician
COSTCO Meat Plant
08.2006 - 07.2017
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
- Collaborated with team members to complete large-scale cleaning projects within established timeframes.
- Consistently met deadlines for critical cleaning tasks, ensuring minimal downtime for production equipment during changeovers.
- Ensured timely completion of sanitation tasks, contributing to overall production efficiency.
- Optimized chemical usage by accurately diluting products according to manufacturer''s specifications, minimizing waste while ensuring effective results.
- Completed in-depth cleaning of machinery to protect consumers from contamination and illness.
Education
High School Diploma -
Mills High School
Millbrae, CA06.2004
Skills
- Maintenance abilities
- Strong Communication Skills
- Workplace Safety Practices
- Industrial Cleaning Techniques
- Personal Protective Equipment
- Troubleshooting abilities
- Equipment safety
- Physical stamina and strength
- Oil Changes
- Air Compressor Operation
- Torque Wrench Operation
- Fluid Checks
- Hydraulic Jack Usage
- Machinery Operation
- Brake repairs
- Customer Service
- Hand and Power Tool Operation
- Diagnostic abilities
Timeline
Account Sales Manager
Redbull Distribution
05.2018 - Current
Delivery Driver
Redbull Distribution
05.2018 - Current
Forklift Operator
Costco
01.2018 - 06.2018
Tire Technician
Costco
07.2017 - 01.2018
Sanitation Technician
COSTCO Meat Plant
08.2006 - 07.2017
High School Diploma -
Mills High School