Priscila Valencia
Palmdale,CA
Summary
Dynamic Sales Associate known for exceptional customer service and relationship-building skills. Experience in managing inventory and training staff to drive sales and improve customer experiences.
Overview
7
7
years of professional experience
Work History
Sales Associate
The Hydrangea & More Inc.
Los Angeles, CA
01.2019 - Current
- Always worked with customers and cash
- Enhanced customer experience through personalized service and product recommendations (always show customers different and more affordable alternatives to a product)
- Managed inventory levels, ensuring timely restocking and accurate product displays.
- Trained new staff on sales techniques and customer engagement strategies.
- Developed promotional displays to increase product visibility and drive sales.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- manner, as well as the professional manner, as well as the Resolved customer inquiries and complaints effectively, enhancing satisfaction rates. (Always making sure the tone stays professional, as well as the body language)
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. ( Giving the right change is both beneficial to the customer and the employee)
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Littlerock Highschool
Palmdale, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Verbal/written communication
- Cash register operation
- Cleaning techniques
- Sales training
- Friendly and outgoing
- Customer engagement
Accomplishments
- Brought in 20 new customers. through social media to encourage to purchase a product
- Documented and resolved a factory issue which led to the importer of the flower farm to send us better products.
- Design - Responsible for creative design for prominent Ramo classes hosted monthly.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
The Hydrangea & More Inc.
01.2019 - Current
High School Diploma -
Littlerock Highschool