
Experienced caregiver with training in the organization seeking a permanent position in a positive setting. Strong problem-solving, leadership, and management skills. Proficient in MS Office with excellent decision-making and interpersonal skills. Effective communication and self-control contribute to thriving in any professional environment.
Provided administrative support within the Veterans Health Ward Administration, focusing on patient care coordination and ensuring timely and accurate processing of patient information.
• Managed patient scheduling, including both inpatient and outpatient appointments, using electronic medical record systems.
• Processed patient admissions, transfers, and discharges while maintaining confidentiality and adhering to HIPAA regulations.
• Collaborated with clinical staff to ensure efficient operation of the healthcare team, supporting veterans’ access to care.
• Utilized strong interpersonal and communication skills to interact with veterans, their families, and healthcare providers.
• Updated patient demographics
Eight day scheduling class to obtain proficiency in the following programs:
CPRS
VISTA
Consultation scheduling
VISTA RTC scheduling