Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priscila Casillas

West Valley City,UT

Summary

Organized and efficient Surgery Scheduling Coordinator known for high productivity and completing tasks with precision. Possess specialized skills in patient coordination, medical terminology comprehension, and healthcare software proficiency. Excel in communication, problem-solving, and time management, ensuring smooth operation of surgical schedules and enhanced patient care. Skilled at scheduling several procedures each week for a practice with several surgeons. Experienced in verifying coverage, collecting pre-authorizations and processing payments. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Surgery Scheduling Coordinator

Exodus Healthcare Network
West Valley City, UT
09.2020 - Current
  • Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
  • Worked closely with doctors' offices to coordinate patient referrals for surgery services.
  • Ensured compliance with HIPAA regulations during the scheduling process.
  • Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
  • Scheduled follow-up appointments according to post-operative protocols.
  • Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.

Patient Services Representative

Teleperformance
West Valley City, UT
03.2020 - 08.2020
  • Maintained confidentiality of all patient information according to HIPAA regulations.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Assisted other departments with various tasks as requested by supervisor.

Cashier Team Lead

Cafe Rio
West Jordan, UT
03.2017 - 03.2020
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Supported other teams when necessary, such as stocking shelves or bagging groceries.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Trained new cashiers on proper use of registers and store policies.

Education

Some College (No Degree) - Cosmetology

Cameo College of Essential Beauty
Salt Lake City, UT

Skills

  • Calendar Management
  • HIPAA Compliance
  • Insurance Verification
  • Clinical Support
  • Schedule Coordination
  • Scheduling expertise
  • Checking in patients
  • Payment Collection
  • Pre-authorization management
  • Patient Referral

Languages

Spanish
Native/ Bilingual

Timeline

Surgery Scheduling Coordinator

Exodus Healthcare Network
09.2020 - Current

Patient Services Representative

Teleperformance
03.2020 - 08.2020

Cashier Team Lead

Cafe Rio
03.2017 - 03.2020

Some College (No Degree) - Cosmetology

Cameo College of Essential Beauty
Priscila Casillas