Priscilla Craig
Sherwood,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager
Buenos Aires Grill & Cafe
2018.01 - Current
- 4+ year managerial experience
- Effective utilization of suggestive techniques for upselling both food and beverages to increase transactional revenue gains
- Accurate handling of all payments either by paper currency and/or electronic transactions
- Flexible to ongoing changes to meet requirements and unexpected needs of business
- Create contacts, setup, and execution of large catering events
- Employee scheduling for back and front of house
- Weekly expense reports
- Handle customer complaints and concerns
- Hiring, disciplinary and termination of all staff
- Inventory and ordering
- Create invoices and maintain contact with client for payment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Preschool Teacher
Immaculate Conception
2016.01 - 2021.03
- Create safe, nurturing environment where children can play and learn
- Cultivate positive relationships with families, teachers, leadership, and community contacts
- Teach actions for letter and number identification with on-going recognition for foundational usage
- Teach formation of sounds for speech and assist in development of fine motor skills (ex
- Cutting, pencil grip, etc.)
- Partner with center staff and leadership to achieve goals around enrollment, accreditations, and engagement
- Plan and implement age-appropriate activities
- Assist with behavior management and discipline as needed
- Supervise children during playtime, meals, and naptime.
- Assisted and supervised 20+ children through entire school day.
Donor Relations Coordinator/ Administrative Assistant
Midsouth Tissue Bank
2002.01 - 2007.01
- Lead in house auditor for 350+ donors each year
- Met and maintained all HIPPA regulations
- Wrote SOPs (Standard Operating Procedures)
- Determined decedent donor qualifications
- Asked decedent family to donate viable tissues
- Filled out all necessary HIPPA required forms for donation
- Procured tissues from 30+ donors yearly
- Long bones, skin, veins, heart for valves, fascia, tendons)
- Produced $4+ million in revenue each year for business.
Education
Some College - Nursing
01.2001
- 3.8 GPA
Diploma - Technology
01.2001
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Strategic Planning
- Project Management
- Policy Implementation
- Schedule Preparation
- Performance Evaluations
- Business Administration
Certification
- Driver's License
- First Aid Certification
- CPR Certification
- TABC Certification
- Bartender License
- Child Development Associate Certification
- Teaching Certification
Assessments
- Customer service, PROFICIENT, 08/2021, https://share.indeedassessments.com/attempts/95f51048314966bb53969f5a24860c2feed53dc074545cb7
- Administrative assistant/receptionist, PROFICIENT, 08/2021, https://share.indeedassessments.com/attempts/aba10abd1e35f340e6f50365892c8f0eeed53dc074545cb7
- Office manager, PROFICIENT, 02/2024, https://share.indeedassessments.com/attempts/6cbc29300794780ad5aad37a48cc0eb7eed53dc074545cb7
- Management & leadership skills: Planning & execution, PROFICIENT, 02/2024, https://share.indeedassessments.com/attempts/6cf72af638e1bfde1c819340970509adeed53dc074545cb7
- Management & leadership skills: Impact & influence, PROFICIENT, 02/2024, https://share.indeedassessments.com/attempts/fc0b233792e5c5c9dd00214881d6beb6eed53dc074545cb7
- Protecting patient privacy, PROFICIENT, 02/2024, https://share.indeedassessments.com/attempts/2ac8c58839ac0c6f4c6ce271664ce5aaeed53dc074545cb7
- Early childhood development, PROFICIENT, 02/2024, https://share.indeedassessments.com/attempts/e082e6118ffd111301b51313fc7f4410eed53dc074545cb7
- Building relationships for childcare providers, PROFICIENT, 02/2024, https://share.indeedassessments.com/attempts/3a5a5d3e079684968c609cf91147f8d6eed53dc074545cb7
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Manager - Buenos Aires Grill & Cafe
2018.01 - Current
Preschool Teacher - Immaculate Conception
2016.01 - 2021.03
Donor Relations Coordinator/ Administrative Assistant - Midsouth Tissue Bank
2002.01 - 2007.01
Southwest Tennessee Community College - Some College, Nursing
Tennessee Technology Center At Memphis - Diploma, Technology
- Driver's License
- First Aid Certification
- CPR Certification
- TABC Certification
- Bartender License
- Child Development Associate Certification
- Teaching Certification
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