Priscilla Estrada
Carrollton
Summary
Experienced customer service associate with a strong knowledge base and friendly demeanor. Demonstrates flexibility, reliability, and exceptional time management skills. Highly motivated and self-driven, consistently delivers results with a strong sense of responsibility and diligent work ethic. Thrives in collaborative team environments while excelling in independent work settings. Adaptable and capable of handling challenging situations with ease. A mature team player who effectively contributes both within a team dynamic and when working autonomously.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
2301 Plastic Surgery
01.2024 - Current
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Helped patients complete necessary medical forms and documentation.
- Completed clerical duties and tasks for clinic administration.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Lead Wellness Coordinator
The Joint Chiropractic
04.2022 - Current
- Company Overview: Our mission is to improve the quality of life, through routine and affordable chiropractic care
- I establish a safe environment for patients that come in and want to be seen by a chiropractor
- It is my responsibility to scan and document patient's information
- To help provide affordable plans for the patients that we treat
- Also, being lead coordinator at this location, it is my responsibility to make sure everything is on track and it's flowing properly
- Our mission is to improve the quality of life, through routine and affordable chiropractic care
Junior Recruiter
Wheeler Staffing Partners
07.2021 - 12.2021
- Entrusted to work and uphold protocol within corporate office among high-level executives
- Organized database to track business contacts and was commended for attention to detail and accuracy
- Broadened and maintained an extensive network of contacts and clients
- Interacted with diverse customers on a constant basis, promoting excellent communication and customer service skills
- Praised for the ability to solve difficult problems independently and efficiently
Builder/Laborer
del Hutson Designs
04.2020 - 06.2020
- Responsible for building and designing furniture to sell out to manufactures
Fast Food Cashier
Taco Bell
12.2015 - 11.2016
- Managed daily operations of restaurant, including opening and closing operations, inventory management, new employee training, customer service and sales
Education
Psychology -
The University of North Texas
Frisco, TXInterior Design - undefined
The Art institute of Dallas
Dallas, TX05.2025
High school - undefined
Kaufman High School
Kaufman, TX05.2017
Skills
- Customer service
- Time management
- Communication skills
- Leadership
- Bilingual
- Paperwork coordination
- Payment collection
- Medical billing
- Patient scheduling
- Microsoft office
- Documentation
- Appointment management
- Intake form processing
Certification
Writing and Revision
Languages
Spanish
Professional Working
Interests
I enjoy writing and engaging in creative stories to enhance storytelling abilities, attention to detail, and imaginative thinking I also enjoy cooking, traveling, reading, and photography!
Timeline
Front Desk Receptionist
2301 Plastic Surgery
01.2024 - Current
Lead Wellness Coordinator
The Joint Chiropractic
04.2022 - Current
Junior Recruiter
Wheeler Staffing Partners
07.2021 - 12.2021
Builder/Laborer
del Hutson Designs
04.2020 - 06.2020
Fast Food Cashier
Taco Bell
12.2015 - 11.2016
Interior Design - undefined
The Art institute of Dallas
High school - undefined
Kaufman High School
Psychology -
The University of North Texas
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