Priscilla Guzman-Cruz
Lafayette,LA
Summary
Offering a strong customer service and retail operations foundation, eager to learn and develop in a supportive environment. Brings quick learning ability and effective communication skills to support team goals and customer satisfaction. Ready to use and develop organizational skills and attention to detail.
Overview
4
4
years of professional experience
Work History
Key Holder
Plato's Closet
06.2021 - Current
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Resolved customer complaints according to company policy while ensuring satisfaction at all times.
- Trained new team members on proper key-holding duties, including opening and closing store, handling register transactions, and customer service standards.
Student Intern
Lafayette Parish Sheriff's
02.2023 - 04.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems and worked with teams to develop solutions.
Education
Associate of Science - Criminal Justice
South Louisiana Community College
Lafayette, LA12-2023
Skills
- Customer service
- Cash handling
- Training and mentoring
- Store maintenance
- Staff training and development
- Daily reporting
Languages
Spanish
Native or Bilingual
Timeline
Student Intern
Lafayette Parish Sheriff's
02.2023 - 04.2023
Key Holder
Plato's Closet
06.2021 - Current
Associate of Science - Criminal Justice
South Louisiana Community College
Similar Profiles
Janet VargasJanet Vargas
Retail Sales Associate at Plato's ClosetRetail Sales Associate at Plato's Closet
Monique JohnsonMonique Johnson
Retail Shift Manager at Plato's ClosetRetail Shift Manager at Plato's Closet
Kymani Roye DonaldsonKymani Roye Donaldson
Salesperson at Plato's ClosetSalesperson at Plato's Closet