Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Court Records Specialist 2
Miami Dade County Clerk Of Courts
09.2007 - Current
Developed strong client relationships through consistent communication and attentive service.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Provided backup support for other departments when needed, showcasing versatility.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Issuing Writs of Garnishments, Writ of Possession, and Writ of Replevin.
Processing of Clerk's Satisfaction of Judgment and reviewing/approving various bonds, such as Injunction Bonds, Supersedeas Bond, Mechanic Lien Bonds, Property Lien Bonds.
Prepare Certificate of Compliance, Certificate of Release of Motor Vehicle Liens.
Provide assistance to customers at Public Service Counter, and over telephone.
Education
No Degree - Elementary Education
University of Phoenix
Phoenix, AZ
2012
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL
06.1976
Skills
Organizational Skills
Team building
Attention to Detail
Teamwork and Collaboration
Excellent Communication
Professionalism
Time Management
Multitasking Abilities
Certification
Miami Dade County Cashiering Certifications
Miami Dade County Perfect Attendance Certifications
Miami Dade County Training Certifications
Timeline
Court Records Specialist 2
Miami Dade County Clerk Of Courts
09.2007 - Current
No Degree - Elementary Education
University of Phoenix
High School Diploma -
Coral Gables Senior High School
Miami Dade County Cashiering Certifications
Miami Dade County Perfect Attendance Certifications
Miami Dade County Training Certifications
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