Priscilla Harbour
East Saint Louis,IL
Summary
Dynamic Pharmacy Technician with proven expertise at Walgreens in medication dispensing and insurance billing. Adept at optimizing workflow and ensuring patient confidentiality while maintaining compliance with pharmacy regulations. Recognized for exceptional problem-solving skills and commitment to accuracy, enhancing pharmacy efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
Walgreens
Cahokia Heights, IL
09.2024 - Current
- Assisted pharmacists with preparation, labeling, and dispensing of prescription medications in a dynamic retail pharmacy environment.
- Accurately enter and process prescription information while maintaining attention to detail and patient safety
- Handle controlled substances in compliance with state and federal pharmacy regulations
- Manage inventory including ordering, stock rotation, expiration date checks, and medication returns
- Communicate with pharmacists, prescribers, and patients to resolve prescription issues and clarifications
- Process insurance claims and troubleshoot rejections to ensure timely prescription fulfillment
- Maintain patient confidentiality and follow HIPAA guidelines at all times
- Support daily pharmacy workflow by prioritizing tasks, multitasking effectively, and assisting team members during high-volume periods
- Provide professional and courteous customer service while maintaining pharmacy efficiency and accuracy
Education
Associate of Arts -
Pattonville High School
Maryland Heights, MOSkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Stocking shelves
- Pharmaceutical calculations
Timeline
Pharmacy Technician
Walgreens
09.2024 - Current
Associate of Arts -
Pattonville High School