Priscilla Mahugi
Bethlehem,PA
Summary
Proven in fast-paced environments, adept at customer service and cash handling, I enhanced team performance and customer satisfaction at Turkey Hill, Fedex and other roles. With a strong work ethic, I excel in reliability and professionalism, significantly contributing to business growth by fostering customer loyalty and streamlining operations.
Overview
2
2
years of professional experience
Work History
Cashier
McDonald’s
Breinigsville, PA
06.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Package Handler
FedEx
Breinigsville, PA
09.2022 - 06.2023
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
Sales Associate
Turkey Hill
Macungie, PA
08.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Cashier
Taco Bell
Lehighton, PA
05.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Agora Charter School
Allentown, PA04.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Sales expertise
- Work Task Prioritization
- Adaptable and Flexible
- Reliable and Responsible
Timeline
Cashier
McDonald’s
06.2023 - 03.2024
Package Handler
FedEx
09.2022 - 06.2023
Sales Associate
Turkey Hill
08.2022 - 03.2023
Cashier
Taco Bell
05.2022 - 09.2022
High School Diploma -
Agora Charter School