Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Priscilla Monge

Cypress,CA

Summary

I am highly experienced in working in restaurants with a strong background in front of the house positions, offering a well-rounded understanding of daily operations and customers service excellence. I am able to multitask, problem solve and clearly communicate under pressure. A patient and empathic team player who thrives in fast- paced environments. I bring a strong work ethic, adaptability, and dedication to team success and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Cashier

Prince Street Pizza
05.2024 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Host/Takeout/Food Runner/Server

Outback Steakhouse
05.2023 - 05.2024
  • As a host, I welcomed guests when they walked in. I was also in charge of organizing wait times and reservations.
  • As a takeout person, I am in charge of packaging all the food from mobile orders. I also take orders over the phone. I also have to restore supplies and count the drawer and the end of the night.
  • As a food runner, I am in charge of assembling the plates with sides and other toppings that are listed on the food ticket. While also making sure that the food looks presentable. I also carry trays and run food to tables.
  • As a server, I would greet customers and provide menus to them. I took food and beverage orders from customers and deliver them to the kitchen or bar staff via POS system. I would check on my tables and make sure they are enjoying there food and overall experience.

Warehouse Associate

Amazon
02.2022 - 04.2022
  • As a Warehouse associate I was in charge of making sure that the products were separated into the correct pins for packaging
  • I also helped pack the items
  • This included making sure I had the correct box size and the correct stickers to send off for deliveries

Housekeeper/ Concierge/Cargiver

Oakmont Senior Living
05.2022 - 01.2022
  • As a housekeeper, I was responsible for making sure the common areas were clean and presentable
  • I was also in charge of cleaning the restrooms and the residents' rooms were clean
  • As a Concierge, I was in charge of taking calls, helping them with their questions, taking notes of their concern/ message, and transferring them to the person that they were asking for
  • As a server, I took orders, answered questions about the menu and food, sold the restaurant’s food and drinks, took payment, communicated orders with the kitchen staff, seated elderly, and helped with service and cleaning

Mountain Mike's Pizza
07.2013 - 01.2017
  • Tasks include, salad prep, dishwashing, opening restaurant prep, phone orders, cashier duties and pizza making
  • Bussing tables and store cleanliness

Education

High School Diploma -

Glendora High School
05.2021

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San Francisco State University
06.2021

Skills

  • Customer service
  • Patience and empathy
  • Work ethic and integrity
  • POS system operations
  • Basic math
  • Honest and dependable

LANGUAGES

English

Timeline

Cashier

Prince Street Pizza
05.2024 - 04.2025

Host/Takeout/Food Runner/Server

Outback Steakhouse
05.2023 - 05.2024

Housekeeper/ Concierge/Cargiver

Oakmont Senior Living
05.2022 - 01.2022

Warehouse Associate

Amazon
02.2022 - 04.2022

Mountain Mike's Pizza
07.2013 - 01.2017

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San Francisco State University

High School Diploma -

Glendora High School

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Priscilla Monge