Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priscilla Navarro

Long Beach,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Onboarding Coordinator

Cambrian Homecare
Long Beach, CA
10.2023 - Current
  • Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
  • Conducted orientation sessions for new hires, introducing them to the company's mission and culture.
  • Assisted with the recruitment process by screening resumes, interviewing candidates and making hiring recommendations.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.

Patient Representative

Wave Imaging Technology
Signal Hill, CA
07.2022 - Current
  • Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
  • Adhered to HIPAA regulations regarding the privacy of personal health information.
  • Provided customer service to patients by answering questions and addressing complaints.
  • Greeted visitors and answered phones in a professional manner.
  • Maintained records of patient interactions, documenting all inquiries and resolutions.

Billing Specialist

Belmont Shore Physical Therapy
Long Beach, CA
10.2022 - 10.2023
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Investigated incorrect billings and processed refunds as necessary.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Phone Operator/Administrative HR Assistant

Best Buy
Long Beach, CA
06.2017 - 10.2022
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Demonstrated excellent problem-solving skills when resolving complex customer requests or inquiries.
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Provided support to Human Resources regarding new hire paperwork and benefits enrollment documents.

Education

Bachelor of Science - Sociology

Cal State Dominguez Hills
Carson, CA
05-2024

Skills

  • Organizational abilities
  • Policy understanding
  • Employee Hiring
  • Recruitment
  • New Hire Onboarding
  • Claims Processing
  • Research and due diligence
  • Insurance Verification
  • Office Administration
  • Filing
  • Verbal Communication

Timeline

Onboarding Coordinator

Cambrian Homecare
10.2023 - Current

Billing Specialist

Belmont Shore Physical Therapy
10.2022 - 10.2023

Patient Representative

Wave Imaging Technology
07.2022 - Current

Phone Operator/Administrative HR Assistant

Best Buy
06.2017 - 10.2022

Bachelor of Science - Sociology

Cal State Dominguez Hills

Similar Profiles

CREATE PROFILE
Priscilla Navarro