Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priscilla Rodriguez

North Hollywood,CA

Summary

Dynamic professional with a proven track record at Don Cuco Mexican Restaurant, excelling in customer service and effective multitasking. Adept at managing high-pressure environments with patience and empathy. Demonstrated expertise in phone etiquette and heavy lifting, ensuring seamless operations and client satisfaction. Recognized for enhancing customer experiences and maintaining confidentiality in diverse roles.

Overview

10
10
years of professional experience

Work History

Hostess

Don Cuco Mexican Restaurant
06.2021 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Tax Receptionist

Martha Ybanez Income Tax Office
02.2016 - 04.2025

•Organized tax documents for preparers and coordinated client interactions.

•Worked autonomously while maintaining strict confidentiality for high-profile clients.

  • Assisted in preparation of tax documents, providing clients with necessary forms
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Package Handler

FedEx Ground
11.2020 - 10.2023
  • Loaded and unloaded freight, ensuring proper handling and placement of packages.
  • Followed safety regulations to maintain safe work environment.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Loaded packages onto trailers, lifting up to 50 pounds at a time.

Education

High School Diploma -

John H Francis Polytechnic High School
Sun Valley, CA
06.2015

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Heavy lifting
  • Package unloading

Timeline

Hostess

Don Cuco Mexican Restaurant
06.2021 - Current

Package Handler

FedEx Ground
11.2020 - 10.2023

Tax Receptionist

Martha Ybanez Income Tax Office
02.2016 - 04.2025

High School Diploma -

John H Francis Polytechnic High School
Priscilla Rodriguez