Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Priscillia Oates

Albany,GA

Summary

Experienced with scheduling patient appointments and managing time-sensitive tasks in healthcare settings. Utilizes effective communication to coordinate between patients and medical staff. Knowledge of maintaining accurate records and providing excellent patient service.

Professional scheduler with strong background in managing medical appointments efficiently. Adept at coordinating schedules, handling patient inquiries, and maintaining accurate records. Known for effective team collaboration, adaptability to changing needs, and achieving results. Skilled in communication, time management, and problem-solving, ensuring seamless patient experiences.

Overview

19
19
years of professional experience

Work History

Medical Appointment Scheduler

Teleperformance
Rome, GA
01.2025 - Current
  • Scheduled patient appointments using advanced scheduling software to optimize clinic workflow.
  • Coordinated with healthcare providers to confirm availability and ensure efficient appointment management.
  • Managed patient inquiries and provided timely information regarding scheduling procedures and policies.
  • Streamlined appointment confirmation processes, reducing no-show rates through effective communication strategies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Anticipated scheduling conflicts and proactively resolved them before they impacted patient care or provider availability.

Store Manager

Circle K
South Carolina
01.2018 - 11.2024
  • Led daily store operations to ensure optimal customer satisfaction and efficient service delivery.
  • Trained and mentored staff to enhance performance and maintain operational standards.
  • Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
  • Implemented promotional strategies to increase sales and improve product visibility.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Cashier Manager

Homerun Foods
Albany, GA
01.2007 - 12.2018
  • Supervised daily cash operations, ensuring accuracy and efficiency in transactions.
  • Trained and mentored staff on customer service protocols and cash handling procedures.
  • Implemented inventory control measures to optimize product availability and minimize waste.
  • Analyzed sales data to identify trends and recommend improvements for promotions and merchandising.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.

Education

Bachelor's Degree - Billing And Coding

Ultimate Medical Academy
Clearwater, FL
07-2026

High School Diploma -

Southwest Georgia Institute of Education
Albany, GA
01-2020

Skills

  • Strong organization
  • Patient confidentiality
  • Insurance verification
  • Data entry proficiency
  • Appointment scheduling
  • Patient scheduling
  • Appointment coordination
  • Patient relations
  • Reception oversight

Interests

  • I enjoy helping others and giving back to the community
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Volunteer Travel
  • App Development
  • Coding and Programming
  • Horseback Riding

Timeline

Medical Appointment Scheduler

Teleperformance
01.2025 - Current

Store Manager

Circle K
01.2018 - 11.2024

Cashier Manager

Homerun Foods
01.2007 - 12.2018

Bachelor's Degree - Billing And Coding

Ultimate Medical Academy

High School Diploma -

Southwest Georgia Institute of Education
Priscillia Oates