Priska Founa
Kelso,WA
Summary
Dynamic team leader with proven success at McDonald’s, excelling in customer service and team motivation. Expert in cash handling and training, I resolved customer issues swiftly, enhancing satisfaction and loyalty. Committed to operational excellence, I fostered a productive environment that drove results and maintained high food safety standards.
Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.
Overview
2027
2027
years of professional experience
Work History
Cashier Team Lead
Resturant
- Led cashier team in efficient transaction processing and customer service excellence.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Manager
McDonald’s
Honolulu, HI
08.2022 - Current
I am a team leader
- Oversaw daily operations to ensure efficient workflow and adherence to company standards.
- Trained and mentored team members on customer service protocols and operational procedures.
- Managed quality control processes to maintain food safety standards and enhance customer satisfaction.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Chuuk
Micronesia 06.2008
Skills
Customer service
Team leadership
Problem-solving
Cash handling
Cashier training
Product restocking
Coaching and mentoring
Merchandise stocking
Online order picking
Languages
Chuukese
Limited Working
Timeline
Manager
McDonald’s
08.2022 - Current
Cashier Team Lead
Resturant
High School Diploma -
Chuuk