Priti B. Chauhan
Decatur,GA
Summary
Dynamic and results-oriented professional with a proven track record at 101 Distributors GA LLC, excelling in customer service. Skilled in Software systems and relationship building, I significantly enhanced customer satisfaction and operational efficiency. Known for punctuality and reliability, I adeptly balance customer needs with business objectives, driving growth and fostering lasting client relationships. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
101 Distributors GA LLC
Stone Mountain, GA
10.2022 - 11.2024
- Developed strong customer relationships to encourage repeat business.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Collected deposits or payments and arranged for billing.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Proficient in operating cash registers, processing payments, and handling cash, with zero discrepancies or errors.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Inventory Specialist
C-store Master
Huntsville, AL
10.2019 - 07.2021
- Maintained accurate and up-to-date inventory records.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Responded promptly to requests from customers regarding product availability.
- Participated in physical inventory counts to keep information accurate and current.
- Investigated discrepancies between physical count and computer records.
- Trained new employees on inventory management practices and procedures.
- Conducted regular inventory audits to maintain accuracy.
Account Assistant
Vaibhav Marketing Company
Mumbai, India
11.2014 - 01.2019
- Building and maintaining good relationships with clients and partners.
- Maintain all accounting voucher entries.
- Create purchase and sales invoices in Tally, along with stock items.
- Maintaining a good relationship with customers for quality, and cost-effective sales.
- Hands-on experience in providing information to visitors and answering their questions.
- Demonstrated ability to deal effectively with phone and email inquiries.
- Taking inbound and outbound calls.
- Entering customer and account data.
- Handling all the cash transactions of the organization.
- Checking daily cash accounts.
- Ability to work well under pressure.
- Self-motivation and the ability to take the initiative.
- Work independently.
- Punctuality and timekeeping, good organization.
- Quick learner.
- Department: Accounts Assistant.
Education
Business Administration -
Underwood University
Suwanee, GA, USA11.2024
B.Com. Degree -
Mumbai University (IDOL)
India01.2017
XII -
Maniben Nanavati-Tapiben Chhaganlal Lalji Valia Junior College
India01.2011
X -
Shri Kalgidhar Mission High School
India01.2009
Skills
- Business Development
- Punctuality and reliability
- POS systems expert
- Counter Folio
- Relationship building
- Data entry
- Administrative support
- Cash handling expertise
- Credit card processing
- Proficient in sales agent
- Clear communication
Certification
- Typing Course, Maharashtra State Council of Examination, Mumbai, Maharashtra, India, 01/01/15
- Tally Version ERP 7.2 Version Course, Jiwani Classes, Mumbai, Maharashtra, India, 01/01/11, A
- Bachelor of Business Administration, Suwanee, Georgia, USA, 2019-2024
Languages
- English
- Hindi
- Marathi
- Gujarati
Personal Information
Date of Birth: 02/23/93
Timeline
Customer Service Representative
101 Distributors GA LLC
10.2022 - 11.2024
Inventory Specialist
C-store Master
10.2019 - 07.2021
Account Assistant
Vaibhav Marketing Company
11.2014 - 01.2019
Business Administration -
Underwood University
B.Com. Degree -
Mumbai University (IDOL)
XII -
Maniben Nanavati-Tapiben Chhaganlal Lalji Valia Junior College
X -
Shri Kalgidhar Mission High School
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