Priya Ramalingam
South Jordan,UT
Summary
Operations Manager at Garvam LLC specializing in inventory management and vendor negotiation, achieving significant cost reductions. Expertise in quality assurance and customer satisfaction, with a track record of enhancing operational procedures to boost performance. Skilled in website maintenance and driving operational efficiency to meet organizational objectives.
Overview
18
18
years of professional experience
Work History
Operations Manager
Garvam LLC
South Jordan, UT
12.2017 - Current
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established vendor relationships to negotiate pricing and secure necessary materials.
- Implemented strategies that reduced operating costs while preserving customer satisfaction.
- Resolved customer complaints promptly to ensure optimal satisfaction levels.
- Conducted regular policy reviews to identify opportunities for continuous improvement.
- Delivered positive customer experiences through effective quality assurance practices.
- Tracked and replenished inventory, ensuring consistent maintenance of par levels.
- Performed website maintenance to enhance online presence and functionality.
Threat Research Analyst
Technosoft Corporation
Chennai
05.2008 - 06.2010
- Webroot Spy Sweeper blocks and removal spies, threats, Trojans, adware , viruses and worms using adaptive recognition techniques with smart anti-phishing protection.
- Malware sample analysis, and categorization of threats.
- Documenting of analysis about the malware researched.
- Create use cases for testing Spyware samples, classification and proactive research.
- Giving feed back to product's feature enhancement.
- Performing onsite security testing using vulnerability scanning tools.
- Involved with Advanced threats.
- Conducting threat research and identifying enterprise security threats in the System.
- Research and Analysis for various Social media platforms, blogs and publications.
- Involved in Sample Collection Sharing management internal QA testing and external testing.
- Involved with Global Anti-Virus Response team that Collaborated with Innovation Labs for Spyware discovery.
- Performed internal QA of Anti-Virus and Anti Spyware Products.
- Monitor network intrusion detection systems (IDS), intrusion prevention systems (IPS) and host-based intrusion prevention / detection systems.
Software Testing engineer
Maxem India Pvt. Ltd
Pondicherry
05.2007 - 05.2008
- Design, Development and Maintenance of Test cases.
- Execution of Test Cases.
- Gathering Test requirements.
- Conducting Functionality and System and Regression testing.
- Preparing bug Reports.
- Preparing test metrics.
Education
Bachelor of engineering - Computer science
Mailam Engineering college
01.2006
Skills
- Inventory management and operational procedures
- Vendor negotiation and cost reduction
- Quality assurance and customer relationship management
- Time management
References
References available upon request.
Timeline
Operations Manager
Garvam LLC
12.2017 - Current
Threat Research Analyst
Technosoft Corporation
05.2008 - 06.2010
Software Testing engineer
Maxem India Pvt. Ltd
05.2007 - 05.2008
Bachelor of engineering - Computer science
Mailam Engineering college
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