Priyanka Patel
Piscataway
Summary
Dedicated Cashier with a track record of excellence in customer service and cash handling at Dunkin Donuts & Baskin Robbins. Demonstrated reliability and empathy, enhancing customer experiences while maintaining stringent accuracy in financial transactions. Excelled in fostering repeat business through exceptional service and mastery of cash register systems, contributing significantly to store efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Cashier
Dunkin Donuts & Baskin Robbins
06.2016 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Matawan-Aberdeen Regional High School
Matawan, NJ06-2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Cash register systems
Timeline
Cashier
Dunkin Donuts & Baskin Robbins
06.2016 - 11.2024
High School Diploma -
Matawan-Aberdeen Regional High School
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