Procesa Thomas
Kailua,Hawaii
Summary
Overview
1
1
year of professional experience
Work History
Sales Associate
Water Gardens, Kailua Cinemas
02.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Sold Movies tickets, and other concessions.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining high level of customer satisfaction.
- Performed housekeeping duties: sweep and Vacuum Cinemas areas.
Sales Associate
Kadama Incorporated. Island Snow
02.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Prepared Ice Treats as ordered by customers.
Education
High School Diploma -
Kailua High School
Kailua, HI05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Water Gardens, Kailua Cinemas
02.2024 - Current
Sales Associate
Kadama Incorporated. Island Snow
02.2023 - 05.2023
High School Diploma -
Kailua High School
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