Promyse Mayberry
Dickson ,TN
Summary
Registration Coordinator and Shift Manager with experience in both healthcare and retail management. Skilled in patient registration, insurance verification, and accurate data entry, while ensuring HIPAA compliance and smooth workflow at TriStar Horizon Medical Center. Experienced in leading teams, managing store operations, supervising staff, and handling high-value transactions at QuikTrip. Known for strong organization, attention to detail, teamwork, and the ability to perform effectively in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Registration Coordinator
TriStar Horizon Medical Center
10.2023 - 05.2025
- Efficiently registered patients, verifying demographics, insurance, and eligibility.
- Ensured HIPAA compliance by handling patient information with accuracy and confidentiality.
- Communicated with nurses, providers, and departments to coordinate patient flow.
- Collected co-pays, clarified billing, and addressed patient inquiries.
- Entered patient data into EMR systems with high accuracy and attention to detail.
- Provided excellent customer service in fast-paced emergency and outpatient settings.
Relief Assistant (Shift Manager)
Quick Trip
05.2021 - 10.2023
- Managed full store operations during assigned shifts, including supervising staff, delegating tasks, and maintaining company standards.
- Ensured a smooth workflow, safety, and customer satisfaction.
- Completed opening and closing procedures, cash audits, safe counts, and register balancing with 100% accuracy.
- Oversaw inventory levels, restocked merchandise, rotated products, and reduced shrink through consistent monitoring.
- Trained new employees on store procedures, customer service expectations, and food/beverage preparation.
- Ensured compliance with company policies, safety regulations, and operational standards throughout every shift.
- Resolved customer concerns, maintained a clean store environment, and upheld QuikTrip’s reputation for fast, friendly service.
Education
No Degree - Associate of Science (A.S. In Progress)
Nashville State Community College
Nashville, TNHigh School Diploma -
Penn Foster High School
Scranton, PA12.2019
Skills
- Exceptional organization, attention to detail, and time management
- Patient registration
- Insurance verification and billing procedures
- Knowledge of Medical terminology and HIPAA guidelines
- Data entry proficiency and record accuracy
- Teamwork and Collaboration
- Customer service excellence and conflict resolution
- Team leadership, staff supervision, and training
- Cash handling, register balancing, and safe management
Timeline
Registration Coordinator
TriStar Horizon Medical Center
10.2023 - 05.2025
Relief Assistant (Shift Manager)
Quick Trip
05.2021 - 10.2023
No Degree - Associate of Science (A.S. In Progress)
Nashville State Community College
High School Diploma -
Penn Foster High School