Pryncess Omezi
Danville,IN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Amazon Customer Associate
Amazon Distribution Facility
Indianapolis, IN
05.2021 - Current
- Stretching beyond assigned duties when needed for smooth business operations.
- Balancing workload efficiently by prioritizing tasks based on urgency or importance.
Waitress
Lwaazar Katara Hospitality
Qatar, Doha
01.2012 - 12.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Customer Service Representative
Electric Power Cooperative
Philippines
01.2011 - 12.2011
- Assisted customers billing concerns and technical support.
- performed administrative tasks such as filling paperwork, updating database
- Answered customer inquiries and provided accurate information regarding electric services
- informed customers about billing procedure,processed payments , and provided payment option setup assistance
Education
No Degree - Data Analytics
Google Professional
08-2024
No Degree - Artificial Intelligence
Google Professional
08-2024
Marketing Management
Andres Soriano College
Mangagoy, Philippines04-2011
Skills
- Customer service
- Strong multitasking
- Attention to detail
- Upselling techniques
- Verbal and written communication
Timeline
Amazon Customer Associate
Amazon Distribution Facility
05.2021 - Current
Waitress
Lwaazar Katara Hospitality
01.2012 - 12.2013
Customer Service Representative
Electric Power Cooperative
01.2011 - 12.2011
No Degree - Data Analytics
Google Professional
No Degree - Artificial Intelligence
Google Professional
Marketing Management
Andres Soriano College