Pujana Basnet
Euless,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Receptionist
Kingfisher Educational Consultancy
Pokhara, Nepal
03.2022 - 04.2023
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Associate of Science - Nursing
Dallas College
Dallas, TX08-2025
Bachelor of Science - Computer And Information Sciences
St. Cloud State University
St. Cloud, MNSkills
- Data entry
- Verbal communication
- Microsoft office
- Multitasking Abilities
- Problem-solving
- Friendly, positive attitude
- Customer service
- Excellent communication
- Teamwork and collaboration
- Time management
- Microsoft Word
Languages
English
Full Professional
Nepali
Native/ Bilingual
Timeline
Receptionist
Kingfisher Educational Consultancy
03.2022 - 04.2023
Associate of Science - Nursing
Dallas College
Bachelor of Science - Computer And Information Sciences
St. Cloud State University
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