Pura Daniet Botana Montes De Oca

Pharmacy Technician

Vistara Pharmacy

Tampa, FL

08.2023 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
Utilized pharmacy management software to process prescriptions efficiently.
Assisted in management of prescription deliveries, improving patient convenience.
Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Engaged in continuous learning to stay updated on pharmaceutical practices and products.
Maintained clean and organized work environment, adhering to health and safety standards.
Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.