Summary
Overview
Work History
Education
Skills
Other Activities
Languages
Timeline
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Pura L Morales WISCOVITCH

Dallas,TX

Summary

Assertive professional with a solid foundation of ethics and integrity, skilled in developing, executing, and monitoring programs that drive productivity and profitability in multifaceted environments.

Overview

30
30
years of professional experience

Work History

Delivery Driver

Triumph Logistics, LLC
Richardson, TX
11.2024 - Current
  • Conducted pre-trip inspections of delivery vehicle in accordance with company guidelines.
  • Adhered to all traffic laws while operating delivery vehicle.
  • Grouped and routed deliveries by designated areas to enhance efficiency.
  • Verified deliveries against shipping instructions before customer handoff.
  • Reported mechanical issues with delivery vehicle promptly to supervisor.
  • Determined optimal routes using GPS and local knowledge for timely deliveries.

Delivery Partner

Amazon Flex
Dallas, Texas
02.2022 - Current
  • Adhered to safety protocols while driving, including traffic laws and proper use of signals.
  • Verified delivery accuracy against shipping instructions prior to customer drop-off.
  • Secured packages properly within vehicle to prevent damage during transport.
  • Determined optimal driving routes utilizing GPS applications and local navigation knowledge.

Radiology Medical Billing Representative

Bioimagenes Medicas, CSP
Mayaguez, Puerto Rico
03.2016 - 06.2020
  • Reviewed and applied complex ICD 10 and CPT codes to ensure accurate documentation and billing.
  • Clarified billing issues through effective communication with patients, doctors, and insurance representatives.
  • Maintained strict confidentiality in compliance with Health Information Portability and Accountability Act (HIPAA) regulations.

Executive Sales and Operations Assistant

Santander Securities Corp
San Juan, Puerto Rico
02.1996 - 03.2016
  • Contributed to establishment of Branch Office and Operations in 1996, delivering comprehensive securities brokerage services.
  • Recruited and trained customer service representatives, enhancing overall team performance.
  • Provided clerical support to stockbrokers during securities transactions, ensuring operational efficiency.
  • Maintained accurate records during investment transactions to comply with regulatory standards.
  • Managed client inquiries, scheduled appointments, and processed referrals to improve client engagement.
  • Handled administrative tasks, ensuring smooth office operations.
  • Assisted customers with online order processes and provided technical support for specific market data.
  • Processed account paperwork, received client deposits, and executed withdrawal orders efficiently.

Administrative Assistant

Merrill Lynch Fenner & Smith
San Juan, PR
11.1995 - 02.1997
  • Supported all phases of client service and accounts maintenance for Financial Executives.
  • Administered operational and administrative duties, addressing client inquiries on orders and payments.
  • Acted as liaison between financial consultants and clients by screening calls and identifying issues.
  • Ensured compliance with all external and internal regulations at all times.

Education

BBA - Secretarial Science

University of PR - Mayaguez
Mayaguez, PR

Training Course - Airline and Travel Agency Operations

Aero Borinquen, Inc
Rafael Hernandez Airport, Aguadilla, PR

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Attention to detail
  • Leadership
  • Communication skills
  • Organizational skills
  • Problem solving

Other Activities

The Chosen Series - Background Actor since 2022 - Worked closely with directors and other actors to find interpretations most suited to role.

Languages

English
Spanish

Timeline

Delivery Driver

Triumph Logistics, LLC
11.2024 - Current

Delivery Partner

Amazon Flex
02.2022 - Current

Radiology Medical Billing Representative

Bioimagenes Medicas, CSP
03.2016 - 06.2020

Executive Sales and Operations Assistant

Santander Securities Corp
02.1996 - 03.2016

Administrative Assistant

Merrill Lynch Fenner & Smith
11.1995 - 02.1997

BBA - Secretarial Science

University of PR - Mayaguez

Training Course - Airline and Travel Agency Operations

Aero Borinquen, Inc