Quaduajur Bills
Memphis,TN
Summary
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.
Overview
8
8
years of professional experience
Work History
Transportation Dispatcher
Expedite Technology Solutions
Memphis, TN
06.2016 - 05.2024
- Coordinated schedules with drivers, customers and vendors to ensure timely deliveries.
- Tracked all shipments using GPS technology in order to provide real-time updates.
- Investigated any customer complaints or issues relating to service levels or quality assurance standards.
- Resolved customer complaints in a professional manner while maintaining high standards of customer service.
- Researched alternate routes when necessary due to traffic or road conditions.
Data Processor
Disney
Memphis, TN
05.2023 - 04.2024
- Created audit logs for tracking changes made within the database system.
- Reviewed and analyzed data from various sources to identify discrepancies or errors.
- Generated detailed spreadsheets to track progress against goals and targets.
Data Entry Clerk
Jabil
Memphis, TN
02.2021 - 07.2022
- Verified accuracy and completeness of data entry into the database system.
- Prepared summaries of daily work completed for review by supervisors.
- Created spreadsheets to track data entries.
Dispatcher Coordinator
KTI Express Courier
Memphis, TN
02.2020 - 02.2021
- Conducted regular safety inspections of vehicles used by drivers for dispatch services.
- Maintained accurate records of all dispatched orders, shipments, and deliveries.
- Responded promptly to emergency calls from customers or employees in distress.
- Managed communications between customers and drivers using two-way radios.
- Determined best route options for each order based on time constraints or budget requirements.
Education
High School Diploma -
Wooddale High School
Memphis, TN05-2016
Skills
- Telephone Etiquette
- Conflict resolution techniques
- Customer Relations
- Issue Resolution
- Oral and written communications
- Dispatch of drivers
- Safety processes and procedures
Timeline
Data Processor
Disney
05.2023 - 04.2024
Data Entry Clerk
Jabil
02.2021 - 07.2022
Dispatcher Coordinator
KTI Express Courier
02.2020 - 02.2021
Transportation Dispatcher
Expedite Technology Solutions
06.2016 - 05.2024
High School Diploma -
Wooddale High School
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