Quang Phan
Knoxville,TN
Summary
Dynamic Manager with a proven track record at Vegas Nails by The Phans Family LLC, enhancing team performance and boosting revenue by up to 22% by gaining insights from customers database via business's POS system.
Great verbal communication skills, adept at solving complex problems and tailoring strategies to meet customer needs and improve student outcomes.
Hardworking and passionate job seeker with strong organizational skills (Python/MySQL) eager to secure entry-level programmer position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Vegas Nails by The Phans Family LLC
06.2022 - 01.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Cross-trained existing employees to maximize team agility and performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Revenue in busiest months increased roughly 15-22%
Tutor
Self-employed
07.2015 - 02.2017
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Maintained records of student assessments, tutoring activities and results.
- 8 out of 10 students improved significantly, student's grades changed positively in areas they were struggling with.
Education
Bachelor of Science - Information Science
University of Tennessee
Knoxville, TN05-2026
Associate of Arts - Information Technology
Broward College
Davie, FL12-2021
Skills
- Python Language
- HTML
- MySQL Database
- MS Excel
- Verbal and written communication
- Complex Problem-Solving
Certification
- Associates in Arts at Broward College
- CompTIA A+ Certification
- Florida licensed in Cosmetology
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Manager
Vegas Nails by The Phans Family LLC
06.2022 - 01.2024
Tutor
Self-employed
07.2015 - 02.2017
- Associates in Arts at Broward College
- CompTIA A+ Certification
- Florida licensed in Cosmetology
Bachelor of Science - Information Science
University of Tennessee
Associate of Arts - Information Technology
Broward College
Similar Profiles
Jose F BermudezJose F Bermudez
Server and Bartender at Phans Kitchen and BarServer and Bartender at Phans Kitchen and Bar
Dylahn VillarrealDylahn Villarreal
Manager at Las Vegas Mini Gran Prix Family Fun CenterManager at Las Vegas Mini Gran Prix Family Fun Center
Anthony Ismael Alfaro PachecoAnthony Ismael Alfaro Pacheco
Las Vegas Mini Grand Prix at Las Vegas Mini Gran Prix Family Fun CenterLas Vegas Mini Grand Prix at Las Vegas Mini Gran Prix Family Fun Center