Quanika Desir
North Miami
Summary
Although I have yet to be granted an amazing opportunity to work for you, I am filled with joy to even have the chance to pursue such an amazing company. What makes me different from all the other brilliant applicants who are pursuing this position is my unrelenting eagerness to push the company forward in any way that I can. Although I am not familiar with all of the other candidates' skill set, with my diverse employment background I can guarantee that my stellar business and work ethic earned from years of hard work can separate me from the rest.
I am dedicated to the job position applied to me. My multifaceted work background from having experience in the food industry, to customer service, sales and security compliments my skill set to be able to easily adapt to any position I am placed in. It would be an absolute pleasure to join your amazing team and to aid in continuing to uphold the phenomenal reputation this company is already known for.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
CVS Pharmacy
05.2025 - Current
- Supervised daily operations and ensured compliance with company policies and procedures.
- Trained and mentored new team members to enhance performance and service quality.
- Managed inventory levels and conducted regular audits to maintain stock accuracy.
- Implemented process improvements that enhanced efficiency in store operations.
- Resolved customer inquiries and issues, fostering a positive shopping experience.
- Monitored cash handling procedures to safeguard against loss or discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
Prepared Foods Associate
Whole Foods
01.2024 - 04.2025
- Ensured compliance with health and safety regulations across all departments.
- Collaborated with department leads to enhance customer experience and satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Food & Service Supervisor
Target
01.2023 - 02.2024
- Implemented quality control measures to maintain high standards in food presentation and taste.
- Monitored customer feedback, addressing concerns promptly to enhance overall dining experience.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Supervised daily food service operations, ensuring compliance with safety and health regulations.
Deli Supervisor
Walmart
02.2022 - 11.2022
- Supervised daily deli operations, ensuring compliance with food safety standards.
- Trained and mentored team members on product knowledge and customer service protocols.
- Implemented promotional displays to enhance product visibility and increase sales.
- Addressed customer inquiries and resolved complaints to maintain high satisfaction levels.
- Conducted regular quality checks on products, ensuring freshness and adherence to company standards.
Barista
Starbucks
02.2021 - 11.2021
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Trained new baristas on operational procedures and beverage preparation techniques.
- Resolved customer complaints promptly, fostering positive relationships and consistent business flow.
Guard Gate Entry
Field Force Security
07.2019 - 06.2020
Regions Security
05.2019 - 03.2020
Cashier/Foodline Worker
My Ceviche
12.2015 - 01.2019
Education
GED -
Miami Northwestern Senior Highschool
Miami, FL06-2017
High School Diploma - Nursing
Lindsey Hopkins Technical College
Miami, FL06-2027
Skills
- Cross-functional staff trainer (5 years of experience)
- Inventory control and record keeping (4 years of experience)
- Workplace safety enforcement (4 years of experience)
- Staff management (4 years of experience)
- Cash handling expertise (9 years of experience)
- Sales monitoring (5 years of experience)
- Customer service management (4 years of experience)
Certification
- Certified in State Food Safety: Florida Food Handler - Valid through June 15, 2024 - June 15, 2027
Languages
Spanish - Limited working proficiency
English - Native or bilingual proficiency
Haitian-Creole - Native or bilingual proficiency
Timeline
Shift Supervisor
CVS Pharmacy
05.2025 - Current
Prepared Foods Associate
Whole Foods
01.2024 - 04.2025
Food & Service Supervisor
Target
01.2023 - 02.2024
Deli Supervisor
Walmart
02.2022 - 11.2022
Barista
Starbucks
02.2021 - 11.2021
Guard Gate Entry
Field Force Security
07.2019 - 06.2020
Regions Security
05.2019 - 03.2020
Cashier/Foodline Worker
My Ceviche
12.2015 - 01.2019
GED -
Miami Northwestern Senior Highschool
High School Diploma - Nursing
Lindsey Hopkins Technical College