Quantavious Faison
Mount Olive,NC
Summary
Dynamic leader with a proven track record at CVS Pharmacy, excelling in roles requiring exceptional customer service and complex problem-solving. Expert in enhancing team efficiency and spearheading IT solutions, evidenced by improved network performance. Skilled in staff training and development, showcasing a unique blend of technical and interpersonal abilities.
Overview
7
7
years of professional experience
Work History
Manger
CVS Pharmacy
Kenansville, NC
08.2024 - 11.2024
Security Officer
Allied Universal Security Services
09.2022 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
25B Information Technology Specialist
Army
02.2018 - 06.2022
- Conducted staff training sessions to boost technology skills and increase user proficiency in various applications.
- Improved network efficiency by implementing new software and hardware solutions.
- Assisted with recruitment efforts for new IT personnel by conducting interviews and assessing applicant skillsets against current departmental needs.
- Designed custom database solutions for efficient data storage and retrieval, tailoring each solution to meet unique organizational needs.
Education
Hobbton High
06.2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Sales techniques
- Workforce management
- Data analysis
- Trend analysis
- Attention to detail
- Problem-solving
- Training and development
Timeline
Manger
CVS Pharmacy
08.2024 - 11.2024
Security Officer
Allied Universal Security Services
09.2022 - 06.2024
25B Information Technology Specialist
Army
02.2018 - 06.2022
Hobbton High