Quantious Hodges

• Built and maintained relationships with vendors and suppliers.
• Recruited team members to maintain adequate staffing levels.
• Provided coaching and mentoring support for employees at all levels of the organization.
• Managed profit goals against budget and prior year, keeping controllable costs within budget.
• Coordinated staff training sessions to ensure compliance with company policies and procedures.
• Monitored store performance and identified opportunities for improvement.
• Used customer feedback for improving operations and building brand loyalty.
• Assessed team member performance through formal reviews leading to promotions or terminations as necessary.
• Managed customer service teams to ensure quality customer satisfaction and increase customer loyalty.
• Created policies, procedures and guidelines for staff members’ daily operations.
• Used computerized inventory system to plan and manage adequate inventory levels.
• Executed sales and operational activities, producing results that met or exceeded business plan.
• Provided clear direction and set priorities for accomplishing desired actions and results.
• Met safety and security standards by overseeing preventative maintenance and repairs.
• Recruited team members for maintaining adequate staffing levels according to projected sales.
• Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
• Managed company assets by maintaining clean and fully equipped establishments with properly working equipment.
• Organized regular meetings with department heads to review progress on projects and initiatives.
• Planned, coordinated and oversaw company events and promotions.
• Identified areas of improvement within existing systems and developed action plans for implementation.

Directed recruitment efforts, hiring qualified personnel while maintaining diversity objectives.

• Maintained cleanliness standards within the station area by following established guidelines
• Demonstrated attention to detail while verifying safety codes, quantities, sizes.
• Utilized strong organizational skills to manage multiple orders simultaneously while meeting customer expectations.
• Performed regular cycle counts to ensure inventory accuracy throughout the station.

• Trained new employees in the use of machinery and safety protocols associated with it.
• Inspected completed products for conformance with established standards before packaging them up for shipment.
• Worked closely with Quality Control department personnel during audits of production processes.
• Monitored production cycles closely to identify any potential problems early on.
• Troubleshot machine malfunctions using knowledge of mechanical principles and technical manuals.
• Maintained equipment in operating condition by performing preventive maintenance and repair.