Summary
Overview
Work History
Education
Skills
Timeline
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Quantrell Luna

Taylor,MI

Summary

Dynamic sales associate with a proven track record at Meijer, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction and driving sales through effective suggestive selling techniques. Skilled in cash handling and maintaining a welcoming environment, fostering loyalty and repeat business.

Overview

3
3
years of professional experience

Work History

Sales Associate

Meijer
07.2024 - 10.2025
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Warehouse Worker

Amazon
11.2024 - 05.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Sales Associate

Footlocker Retail
02.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Ecorse Highschool
Ecorse, MI
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Conflict resolution

Timeline

Warehouse Worker

Amazon
11.2024 - 05.2025

Sales Associate

Meijer
07.2024 - 10.2025

Sales Associate

Footlocker Retail
02.2023 - 03.2024

High School Diploma -

Ecorse Highschool